We always want to keep you 100% satisfied with your purchase from Nyla Shape. Even if you have been unhappy with your product, you can receive a full refund by returning the product. You can return a product to us for a full refund if the following terms are met:
After receiving your product, you have 14 days to return or exchange a product. To start your return, please contact us at info@nylashape.com.
No. To be eligible for a return, your product must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or evidence of the purchase.
We only replace items if they are defective or damaged. If you need to exchange it for the same thing, send us an email at info@nylashape.com and we will get back to you with details for arranging a return.
Do you accept returns?
How will customers get the return label?
Is there any restocking fee?
How much will customers pay for return shipping?
Please check your order carefully before returning a product. If you have received a damaged or defective product, you can exchange or return the product in that condition. Please contact us by email or call us immediately to inform us about your damaged or defective product condition for return or exchange.
No cost when the product is damaged by the carrier, or defective in another way. But when the customer purchased the wrong product, it doesn't fit, or they no longer want the item, we charge the actual cost of return shipping.
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 7 days of receiving your return. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If you have any questions about Nyla Shape, feel free to contact us. We are ready to provide the best services to you.
Company: DMG Trading Pty Ltd
Store Name: Nyla Shape
Phone number: +61 1300 053 864
E-mail: info@nylashape.com
Business address: 212/78A Albany St, Crows Nest NSW 2065 Australia
Support Hours: MON-FRI 9AM-5PM AEST
