Nyla Shape Shipping Policy

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

SHIPPING METHODS

• Carriers: Orders are usually shipped using UPS, FedEx, and DHL.

ORDER PROCESSING AND TRANSIT TIMES

• Handling Time: 1-2 business days (Monday – Friday)
• Transit Times:
  • Australia & New Zealand: 4-12 days (free shipping)
  • USA & Canada: 4-12 days (free shipping)
  • United Kingdom: 4-12 days (free shipping)
  • Germany: 4-10 days (free shipping)
  • Rest of the world: 6-12 days (free shipping)
• Order Cut-off Time: 17:00 PM (GMT+10) Time in Sydney NSW, Australia
• Weekend Orders: Orders placed on weekends are processed the next business day.

SHIPPING COSTS

• Free Global Shipping: Free shipping on all orders worldwide.
• No Hidden Fees: All costs are clearly stated at checkout.

TRACKING INFORMATION

• Shipment Confirmation: You'll receive a shipment confirmation email with your tracking number as soon as your purchase ships.
• Delivery Timeline: Don't worry if you don't immediately get a shipment confirmation email! We'll make sure to deliver the items by the delivery date specified at checkout.
• Questions: If you have any questions about your order, feel free to contact us. We are ready to provide the best services to you.

CONTACT INFORMATION

• Company: DMG Trading Pty Ltd
• Business Address: 212/78A Albany St, Crows Nest NSW 2065 Australia
• E-mail: info@nylashape.com
• Phone: +61 1300 053 864
• Support Hours: MON-FRI 9AM-5PM AEST